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Disability Services

Dwight Hall

Location: College Center Room 518

Hours: Monday-Friday, 9:00am-5:00pm  

Phone:  (508) 626-4627

 

Welcome to the Disability Services Office at Framingham State College!  The Disability Services Office is located on the 5th floor of the McCarthy College Center, Room 518.  The goals of the Disability Services Office are to provide equal access to programs and services both inside and outside the classroom for students with disabilities so that they may fully participate in campus life at Framingham State College.

Staff Listing:
  • Dennis Polselli
    Disability Services Coordinator

  • Christine Goodreau
    Disability Services Coordinator

  • Phyllis Shelburne
    Administrative Support

Documents: 
Information:

 


We would like to dedicate a portion of the Disability Services Websiteto Gloria Lanspery, who worked in the Disability Services Office since itsinception in 1994 until December 9, 2005. Gloria was, herself, a personwith a physical disability. She graduated with a degree in Education fromthe University of Illinois. For the first two years of her work, in theDisability Services Office, she was a Clerical Assistant, but in 1996, shesustained an aneurism. Although she was physically unable to come into theoffice, she worked from 1996-2005 as a reader assistant recording collegepublications and textbooks for students with print disabilities. Gloriadied on May 4, 2006 at the age of fifty-nine after having suffered anotherstroke. Below is an article Gloria has written which is a message for allof us on how to enjoy life as individuals with disabilities and how ouralternate techniques of getting from place to place, or on how to do things,are not, "means of confinement."

The title of the Article is, "Wheels"

Since its creation, the wheel has been a means of transportation.Bicycles have wheels, cars have wheels, horse carts have wheels... Wheelsequal movement. ... I've been "confined" to a wheelchair for more thantwenty years now. This so-called confinement has taken me from theMacintosh country of the Hudson Valley in New York State to Montreal,Canada, for Expo 67. To Niagara Falls, where I had the chance to travel tothe top of the tower and work the huge mechanism that made the coloredlights play on the Falls-see, it pays to be conspicuous. It has taken me upthe steps of an old Canadian fort, carried in double time by two strongsoldiers. It has taken me down the steps to a boat ride along a Kentuckyriver, from Cape Cod in Massachusetts to Cape Vincent near the ThousandIslands, throughout New England and to Nova Scotia, to four years of collegein Illinois, and to the southwest and the West Coast. I don't call that"confinement."

- Gloria Lanspery


APPLAUSE - Disability Awareness

APPLAUSE HAPPY HOLIDAYS!

APPLAUSE is an Email newsletter for Disability Student Resources Centers, Career Service Personnel, and Campus Programming Boards. Our goal is to serve as a resource to help college campuses to build a broader base of information and a better understanding of disability among students, staff and faculty members.

Disability Awareness Month

Congratulations to all of those who participated in Disability Awareness Month Activities on campus. We have fought hard over the years to include disabilities as part of the definition of diversity. With the sharp rise in requests this year that combined disabilities awareness with other diversity issues on campus such as color, gender, athletic and other academic studies, I think that we are definitely succeeding.

With February being Black History Month and April being the second of the most popular months to celebrate Disability Awareness on college campuses, we look forward to sharing ideas on how to reach out to other academic departments for support.

• WINDMILLS BEGIN TO TURN

• TELEBILITY MEDIA GUIDE

• NEW RESOURCES- ORAL HISTORY PROJECT

• NEW SPEAKERS- JOHN KEMP – WAITING FOR RONALD – ALLEN RUCKER

• TOURING SCHEDULE

• INTERN WANTED

 

WINDMILLS BEGIN To TURN

Since taking over the distributorship of WINDMILLS Disability Awareness Training, we are encouraging you to visit the WINDMILS link on our website: (http://www.DamonBrooks.com) to find out how you can share in In-Service, Career Placement, and community sharing on breaking down barriers in the workplace. Since our announcement several months ago, campuses are starting to Submit Grants, become involved in Orientation and In-Service Programs using the WINDMILLS program.

NEW RESOURCES

America’s Telability Media*, 12th Edition- Do you want to let the world know about the success of your programs and activities? America’s Telability Media is a Media guide that lists:

• More than 200 Disability Related Magazines

• Nearly 40 Dial-in newspapers

• More than 1040 disability related newsletters

• 80 radio and television programs

and much more. ALL OF WHICH FEATURE THOSE WITH A DISABILITY.

Please contact our office if you would like contact or ordering information.

*Damon Brooks Associates offers this information only as a resource. We do not represent the guide or any of the contents.

 

UNIVERSITY of CALIFORNIA ORAL HISTORY PROJECT

Make sure you check this one out. The Regional Oral History Office of the Bancroft Library at UC Berkeley is very pleased to announce the launch of the Artists with Disabilities oral history project! Read transcripts and view video selections from in-depth oral history interviews with five pioneering performance artists and dancers with disabilities, Included is Lynn Manning and Gregg Wallach of our roster. http://bancroft.berkeley.edu/ROHO/projects/artistsdis/

NEW SPEAKERS JOHN KEMP ELLEN GERSTEIN ALLEN RUCKER

DBA is constantly receiving requests form speakers and performers regarding our ability to represent them. Although we keep an extensive list of speakers on different subjects in our files, we have chosen to limit our “announced” speakers to just those who have a professional history of speaking and performing. Even though you might not see a certain speaker on our Roster, please be advised that it is likely that we have a direct connection to the person of your choice.

JOHN KEMP- We are most pleased to be now be working directly with JOHN KEMP. Known as perhaps as the most recognized advocate for those with disability in the country, John brings to the lectern a wealth of knowledge on employment, advocacy, legislation, and the law as it relates to those with a disability, His non-profit organization, The 1% Solution, is an effort to return just 1% of the disability workforce back to work which will amount to thousands of new jobs. We welcome you inquiries about John and the many new speakers seen on our website (http://www.DamonBrooks.com).

ELLEN GERSTEIN is an actress but with a passion for writing and directing. Her efforts have been rewarded for her multi-award winning short film, “Waiting for Ronald”, the story of a 34 year-old developmentally disabled man who leaves the institution where he has spent most of his years. With only a suitcase, fears, and humor, he ventures out to meet his best friend to start a new life. The film features both actors with and without disabilities. Ellen is a wonderful speaker and often travels with Jody, the lead character.

DVD’s are available through our office.

ALLEN RUCKER is the newest member of our roster. Certainly no stranger to the field of entertainment, Allen is a well-known screen actor and author. His new book, “The Best Seat in the House” will be available on 1 December in major book stores throughout the country. Allen humorously tells his story of waking up one morning and 90 minutes later finding himself paralyzed for life. Allen is sharp, witty and brings his Hollywood world to life in his book and speaking engagements. You can read more about Allen at http://AllenRucker.com. (The contacts listed are for agency work only. All speaking engagements should be directed to the Damon Brooks Office-(805) 604-9017.

TOURING SCHEDULE

December

2 Aberdeen, SD Chris - Fonseca

6-7 Phoenix/Hermocillo, Mex - Chris Burke

8-7 Sioux IA - Chris Fonseca

14 Long beach, CA - James Sterrett-Bryant

19 Spokane, WA - Geri Jewell

2007

January

4-6 Moorhead, MN - Chris Fonseca

9 Louisville, KY - Alex Valdez

19-21 Myrtle Beach, SC - Chris Burke

February

6-7 St. Paul, MN - Rachel Simon

19 Los Angeles - Geri Jewell

21 Philadelphia, PA (T) - Light Motion

23-24 Nashville, TN - Light Motion

March

11-13 Germantown, PA - Lynn Manning

14 Philadelphia, PA - Rachel Simon

20-23 Columbus, OH area - Rachel Simon

24 Winston-Salem, NC - Rachel Simon

29 Rapid City, SD - Nelson Lauver

April

4-6 Ann arbor, MI - Lynn Manning

10-30 Philadelphia, PA - Lynn Manning

26 LaCrosse, WI - Michael Aronin

19 Manchester, NH - Geri Jewell

21 Rockford, IL - Rachel Simon

28 Chicago, IL - Rachel Simon

July

19 Kansas City, MO - Richard Pimentel

October

7 Grand Rapids, MI - Rachel Simon

DBA BREAKS the MARK THANK YOU!

Damon Brooks Associates thanks all of you who have requested our service and the 107 colleges and universities that have chosen to secure a speaker, entertainer, or performing artist through our resource. We have now worked with the smallest of liberal arts schools to the major university campuses. Most rewarding are the number of referrals our academic colleagues have shared with us as well as the number of campuses that return to us year after year.

APPLAUSE is an Opt-In, Opt-Out newsletter that is sent to only those who have requested and to those who have a direct interest in the awareness of those with a disability on campus. If you know of others who would might like to receive APPLAUSE, please send us an email with Subscribe in the subject area and the name of the person, their affiliation, and email address in the bpdy of the letter. If you would like to be removed, please send us an e-mail with the word remove in the subject line and the address that you want removed in the body of the letter.

Happy Holidays!


 

Following is UN Secretary-General Kofi Annan's message on the International Day of Disabled Persons, observed on 3 December:

The theme of this year's observance of the International Day of Disabled Persons, "E-accessibility”, reminds us of the need to make the Internet available to everyone.

Access to information and communication technologies creates opportunities for all people, perhaps none more so than persons with disabilities.  And, as the development of the Internet and these technologies takes their needs more fully into account, the barriers of prejudice, infrastructure and inaccessible formats need no longer stand in the way of participation.

This is a welcome change.  As information and communication technologies spread across the world, drawing in more and more users every day, most websites remained inaccessible to the millions of people who have difficulty manipulating a mouse, or who are visually impaired and need a “screen reader” or large fonts to read the page.  Slowly, Governments and the private sector have been recognizing the economic and social benefits of making websites fully accessible, and have been putting in place changes involving software and hardware alike.

The Convention on the Rights of Persons with Disabilities, which is expected to be approved by the General Assembly later this month, can give additional impetus to this trend.  States that choose to become party to the Convention will thereby commit themselves to taking steps to provide “information intended for the general public to persons with disabilities in accessible formats and technologies appropriate to different kinds of disabilities in a timely manner and without additional cost”.  The Convention urges private businesses and mass media to do the same with their services.

On this International Day, let us pledge again to do our utmost to achieve the vision of an inclusive, people-centered, development-oriented information society.  And let us redouble our efforts to ensure that persons with disabilities can exercise their human rights and play their full part in the economic, social and political lives of their societies.


Together…. We’re Changing for the Better!
RFB&D Invites You to Go DIGITAL! 

RFB&D is encouraging all of our members to Go DIGITAL!  We want every member to have the very best audio opportunities available.

  • Beginning June 2006, we will no longer offer cassette players or analog (cassette) installments
  • Beginning in June of 2007, we will offer audio books only on CD.

There’s Never Been a Better Time to Go DIGITAL!

Digital technology makes it easy to take full advantage of RFB&D’s AudioPlus books on CD.  You will appreciate the convenience and ease that CDs deliver, including:

  • Instant page-to-page and chapter-to-chapter navigation
  • More portability and less bulk – most audio books fit on one or two CDs so they’re compact and easy to carry.  That means a lighter load in your backpack.
  • More than 25,000 of RFB&D’s AudioPlus books are already available on CD… with more available every day!

For information on current promotions on digital equipment and RFB&D’s AudioPlus books on CD, visit our website at www.rfbd.org or call us at 800-221-4792.


ADA Updates

July 16, 2007 ADA & Misc Updates
Provided by Adaptive Environments

State Law

Attorney General Coakley Wins Lawsuit Against Fung Wah Bus Company for Refusing to Sell Tickets to Blind Couple
The Massachusetts Commission Against Discrimination (MCAD) has ruled in favor of the Commonwealth in Attorney General Martha Coakley's lawsuit against a bus company accused of denying access to a blind couple traveling from Boston to New York with a service dog. Earlier this week, MCAD ordered Fung Wah to implement comprehensive anti-discrimination and service animal policies, to designate a new Disability Access Coordinator and Complaint Officer (whom the MCAD must approve), and train its workforce about the anti-discrimination laws within 60 days. It also awarded $35,000 to Mr. Albert Sten-Clanton and $25,000 to Ms. Mary Sten-Clanton in emotional distress damages and a $10,000 civil penalty to the Commonwealth.

ADA

Suit: Zygomates Snubs Disabled (Boston Herald)
At 26, Jeffrey Smith is a young man who likes to stay active. But a 1997 car accident that left him with a brain injury and wheelchair-bound makes that difficult at Les Zygomates, the East Wareham man contends in a lawsuit filed last week in federal district court. Smith, who is suing the Boston wine bar and bistro for alleged violations of the 1990 Americans With Disabilities Act, says he was unable to patronize Les Zygomates because it lacked a wheelchair-accessible entrance. The lawsuit is one of a slew of similar suits filed by Smith in the last few years against eateries and hotels. Other suits are pending against Sam LaGrassa’s and a Howard Johnson hotel in Boston, Davy’s Locker and Days Inn in New Bedford, and a Swansea McDonald’s.

Attorney: Suit Against McDonald’s ‘isn’t about the money’ (Rockford Register Star, IL)AID=/20070707/NEWS0107/107070047 When Dawn Larson pulled up to the McDonald’s drive-through window last fall to pick up the food she had just paid for, the mother of four did what she always does — she reached with her right foot to grab the bag. But what happened next, and again in February, she says, has led to a multimillion-dollar discrimination lawsuit against McDonald’s Corp., and has placed the Rochelle woman in the media spotlight.Larson, 34, was born in Rockford with virtually no arms and hands as a result of Holt-Oram syndrome. In her lawsuit, filed in June in the 17th Circuit Court of Winnebago and Boone counties, she says employees of the fast-food chain humiliated her twice by refusing to serve her after seeing her abnormality.She wants $4 million in punitive damages and in more than $50,000 in actual ! damages.

Federal Agreement With Utah College of Massage Therapy Will Ensure Effective Communication for Students With Disabilities (PR Newswire)
The Department of Justice today announced a settlement agreement under the Americans with Disabilities Act (ADA) with Utah College of Massage Therapy (UCMT) that will require the college to provide sign language interpreters and other auxiliary aids to students who need them as required by the ADA. The settlement is the result of a compliance review of UCMT the Department conducted after receiving complaints from students and applicants that are deaf that they had encountered resistance when they requested a sign language interpreter.

Joliet Wants Businesses Compliant (The Herald News,IL)
The city of Joliet plans to begin issuing fines in August to businesses with parking and entrances that don't measure up to standards set by the Americans with Disabilities Act. Only about 500 of 2,600 business inspected are fully compliant with ADA standards, said Kevin Gahr, accessibility specialist inspector for the city. The Joliet ADA program focuses on stores, restaurants and other businesses open to the public. City fines for noncompliance are $75 but could add up at a rate of $75 a day, depending on how strict the city is with non-compliant businesses. "But the city's goal is not to get the $75," Gahr said. "Our goal is to get compliance with the businesses."

Coeur D'Alene Officials Send Sidewalk Repair Bills to Homeowners (KXLY, WA)
Officials in the northern Idaho city of Coeur d'Alene want residents to repair cracked and tilted sidewalks, and are using a century-old law to make the work happen.City officials say sidewalks must be repaired in order to comply with the federal Americans with Disabilities Act.The city last month - using a 1909 law - sent out 182 letters to business owners and residents telling them to fix the sidewalks next to their properties.Using the law, the city can place a lien on the properties of those who don't comply, have city workers do the repairs, and then attach the cost to next year's property taxes.The city estimates the cost to repair a 100-foot sidewalk will be about two-thousand dollars.

Choosing Child Care for Your Special Needs Child (Connect For Kids, DC)
Choosing child care for any child can be an arduous and stressful task, but for parents of a special needs child, it can also be a very confusing and emotional experience. Here are some tools that can help. ... There are many things that have to be considered when placing a special needs child with a child care provider, such as the American with Disabilities Act (ADA) child care laws, what questions to ask and what to look for when visiting a potential center or caregiver. With the exception of child care centers run by religious entities, all child care providers, including small home based providers, must comply with Title III of the ADA laws.

Woman Came to Protest (Indianapolis Star)
A Marion County woman has filed a lawsuit in U.S. District Court against Carmel Clay Schools, the superintendent and an administrator for initially denying her access with a service dog to a public school board meeting. According to court documents in the lawsuit filed Tuesday, Nancy Jo Acree attended an April 23 meeting where community members were preparing to complain about Superintendent Barbara Underwood's decision to remove a pair of service dogs from Carmel Clay Schools for liability reasons. Acree, who has cerebral palsy, relies on her service dog of seven years, named E-ore, to help her move around and conduct daily activities, and felt she could offer some insight, the documents say. Acree lives alone and depends on the dog, both physically and emotionally.

Cats Can be Trained as Service Animals, Too (Newsday, NY)
Dogs, after all, dominate the world when it comes to being officially recognized human helpers. They accompany the blind, the deaf, the diabetic, the disabled. They provide balance support, alert to oncoming seizures, pick up on when a diabetic handler's blood sugar has dropped. They are ubiquitous. But other animals also perform some of these roles, says Pat Gonser of Citronelle, Ala., founder of Pets and People: Companions in Therapy & Service (petsandpeople.org). Miniature horses, after all, are fast becoming accepted "mobility alternatives" for the visually impaired. And the law doesn't disallow such seemingly unorthodox aides: Under the Americans with Disabilities Act, all service animals - not just guide dogs - must be allowed access to public facilities and transportation.

There are some inaccuracies in the following opinion piece, but we include it since animals in public places has become such a hot topic.

STAWAR: Be Kind to Your Web-Footed Friends (New Albany Tribune, IN)
What would you do, if you were a small business owner and a customer walked into your shop and suddenly plunked an restrained Chihuahua on your checkout counter? And when you ask, “What’s with the dog?” they handed you a card that said under the Americans with Disabilities Act you could be fined up to $10,000, for refusing to serve disabled people who use emotional support animals. Incredulous? This can and has happened, right here in river city.

Employment

Employee Has No Duty To Request A Specific Reasonable Accommodation Under the ADA (Adjunct Law Professors Blog)
In EEOC v. Convergys Customer Management Group, ___F. 3d ___, N0. 06-2874 (8th Cir. July 6, 2007), the 8th Circuit upheld a jury verdict of $14,265.22 in lost wages and $100,000 compensatory damages under the ADA. The employer had a strict tardy policy which penalized employees who came in more than 3 minutes late or when returning from their 30 minute lunch break. The problem was that the plaintiff-employee was wheel chair bound and their (sic) were not enough handicapped parking spaces. Additionally, it took plaintiff longer to get across the office than non-disabled employees.

With respect to arrival time, the fact that plaintiff did not specifically request a certain accommodation was not fatal as the employer has a shared responsibility to engage in an interactive process with the employee to find a reasonable accommodation. The employer did not engage in this process and therefore, it failed to offer plaintiff a reasonable accommodation as required by law.

With respect to the late lunch arrival, plaintiff had requested extra time. The employer argued that punctuality was an essential job function and therefore, it had no duty to make this accommodation. In rejecting this argument, the court noted that the ADA recognizes that extra time (plaintiff was requesting 15 minutes) can be a reasonable accommodation because the ADA states that "reasonable accommodation may include job restructuring, part-time or modified work schedules". 42 U.S.C. Sec. 1211 (9)(B). See also 29 CFR Sec. 1630.2.

The other interesting aspect of this case is that the court upheld a $100,000 emotional distress damage award based solely upon plaintiff's testimony. Thus, no expert testimony was offered and plaintiff does not appear to have been under any type of medical care due to this emotional distress.

Woman Claims in Lawsuit Absence of Arm Cost Her Jail Job (WDBJ7.com, VA)
A Norfolk woman who said she was turned away from her first day on the job at a regional jail when officials discovered she only had one arm -- is suing. Chanelle Taylor is seeking damages and back pay in her federal suit, which says the Hampton Roads Regional Jail in Portsmouth violated the Americans with Disabilities Act.

Taylor was born without a right hand and right forearm. Taylor said she passed written and physical agility tests and was interviewed by jail officials before she was offered the job. She says that after reporting for duty in December 2005, she was told she no longer had the job. She says she told a jail official that she had a prosthetic for her arm, but he said she could still not have the job. The lawsuit does not state whether Taylor was wearing the prosthetic arm during the job interview and tests. The Virginian-Pilot reports that Taylor declined to be interviewed and her attorney, Andrew Hendrick, would not comment. The assistant superintendent at the jail said he could not comment on the lawsuit.

Grounds Chief Fired for Illiteracy Sues Normandy Schools (Suburban Journals, MO)
A former Normandy School District grounds crew supervisor claims in a lawsuit that the district violated the Americans With Disabilities Act when it fired him for being illiterate. The former supervisor, Tommie Robinson, 55, of north St. Louis County, filed suit Monday in U.S. District Court in St. Louis. The suit claims that Robinson's job did not hinge on his ability to read, and that he "can perform the essential functions of his position as Lead Groundsman with a reasonable accommodation such as verbal, instead of written instructions…"

The Blues Can be a Workplace Burden (Atlanta Journal Constitution)
Julie Rexrode has lived with a secret for more than half of her life. Except for her husband and some other family members and close friends, no one knew about her depression. Not even her two children or her co-workers. "I was very good at putting on a facade for people," said Rexrode, a patient care technician at Piedmont Fayette Hospital in Fayetteville. Rexrode, 37, hid her condition to avoid being ostracized.

"There's a stigma," said Rexrode, a Forest Park resident who has tried 60 different medications and electric shock therapy during the past 20 years. "People look at you differently, like [you're] a crazy person. I didn't want the stigma placed on me. People don't understand. It's a disease, just like cancer."

Unlike many other illnesses, depression remains largely a societal taboo that affects about twice as many women as men, according to mental health experts. Nowhere is that more evident than in the workplace. Depression costs U.S. business at least $44 billion a year in absenteeism, lost productivity and direct treatment costs, according to Mental Health America, an Alexandria, Va.-based nonprofit. Experts at Harvard Medical School, which has done extensive studies on depression's impact on the workplace, put that figure closer to $50 billion. Last year, companies paid another $4 million in damages to depressed workers who sued their employers under the Americans With Disabilities Act, according to M. Lee Smith Publishers, a national newsletter on labor law trends.

Fair Housing Act

HUD Charges Connecticut Landlord with Violating the Fair Housing Act (HUD)
Disabled child allegedly denied use of service animal.

The U.S. Department of Housing and Urban Development announced today that it has charged Mahmoud Hussein, a landlord in Windsor Locks, Conn., with violating the Fair Housing Act by refusing to renew the lease of a woman whose disabled child needs a service animal. In early June 2005, Ann Mitchell asked to have her housing voucher transferred from Pennsylvania to Connecticut. After contacting the Windsor Locks Housing Authority regarding available properties, the authority referred her to Hussein’s single-family rental property, which was listed as being available.

Developer to Make Housing Complex ADA Compliant in Lawsuit Settlement (DetNews.com, MI)
A Michigan developer will retrofit a Sterling Heights housing complex to make it accessible to the disabled, and will pay $50,000 in penalties to settle a civil lawsuit filed by the U.S. Justice Department, officials announced.

AT

Supernova 8 Released: Combined Magnification and Full Screen Reader for Windows Vista
Launched last week, Version 8 of Supernova heralds the release of the World’s only full screen reader with inbuilt screen magnification that supports Microsoft’s newest operating system, Windows Vista. Supernova Version 8 will empower visually impaired users worldwide running any of the 4 Vista editions to chose the speech output, screen magnification, refreshable Braille and colour changing settings that best suit their needs.

Introducing GhostReader Text-to-Speech for Mac OS X
AssistiveWare today announced the release of GhostReader text-to-speech software for Mac OS X. GhostReader 1.1 replaces TextParrot 1.0 and introduces a number of new features with an enhanced user interface. Just as ghostwriters write for other people, GhostReader can read for you. GhostReader is a Universal Binary, multilingual speech solution for Mac OS X that allows users to listen to their documents with naturally sounding voices in a language of choice. It also allows users to create their own personal podcasts or audio books by exporting to iPod-ready iTunes tracks. Or, users can just use it to speak selected text in a handy reader window with play, fast forward and rewind functionality. In some applications, such as Safari, GhostReader enables users to listen to text by just pointing the cursor at the text. Now users can sit back and relax while GhostReader reads the text under the cursor.

Miscellaneous

Marshfield Hills, Massachusetts' Marylyn Howe Appointed by President Bush to National Council on Disability
Marylyn Howe, a resident of Marshfield Hills, Massachusetts, was appointed by President George W. Bush to serve as a member of the National Council on Disability (NCD). The U.S. Senate confirmed Ms. Howe's nomination on June 22, 2007.

Study: Retest for Accurate Disability Diagnosis
Tests that diagnose learning disabilities, brain diseases and brain damage should be repeated several times in a short period for the most accurate results, according to a study published in the July issue of Neuropsychology. Any person's typical performance, the researcher theorizes, is likely a bell curve and just one test might be far from average.

 

Living w Five Sight-Impaired Residents View Their World - North Coast Journal, CA by HELEN SANDERSON

While visually impaired people have their limitations, those in the blind community on the North Coast are finding many ways to work, travel and communicate. Here's what five legally blind residents had to say about their lives without sight in Humboldt County.

A Corn Flakes cereal box. A bird flying overhead. Phone poles whizzing by the window of a moving car. Simple snapshots of everyday life like these are taken for granted by most people.

For Doug Rose, 46, a blind McKinleyville resident and co-owner of RosePond Aquatics, those three ordinary scenes are rare treasures. A handful of sights from his early childhood spent on his family's farm in Nebraska are the only visual memories he has.

The man's unhurried, patient demeanor lends to an air of quiet confidence. He talks deliberately, slowly even, and listens intently, usually with his head tilted to the side, his gaze directed somewhere toward the floor, blinking a bit more rapidly than a sighted person would.

"I feel like I can remember some colors: I know red was my favorite. I know I had a black dog," Rose recalled, sitting in the small Eureka office where he works part-time for the LightHouse of the North Coast, a resource center for visually impaired people.

By the time Rose was 5 years old his world had turned black. Cancer overtook his eyes and he was fitted with prosthetic ones before he reached kindergarten. His plastic eyes (they're not glass, as people assume) are not receptive to light, meaning that he has lived in darkness for more than 40 years.

Recently, he was told by a doctor that since light, like sunshine, boosts the brain's levels of serotonin -- one of the body's natural "good mood" neurotransmitters -- the depression and anxiety he has experienced over the years is likely related to his inability to distinguish any illumination. Rose explained that sometimes he would have panic attacks that made it difficult to do everyday activities like taking the bus to work.

His counselor in Arcata suggested a small dose of Lexapro, an anti-depressant and anti-anxiety drug. The medication, which he has been using for a few months, has diminished his stress level, Rose said.

"I guess that my whole life I just learned to adapt to those sorts of feelings the best I could," he said.

Adaptation might be the best way to sum up how sight-impaired people do everything from cooking to surfing the Internet.

For instance, a way to keep track of different types of cans in the cupboard is with rubber bands -- a single banded can might signify chicken noodle soup, two bands for corn, and so on.

Teaching visually impaired people how to do both complicated and simple tasks is part of the mission of the LightHouse, a San Francisco-based nonprofit. Rose has worked as an outreach coordinator and an assistive technology instructor there since 2002, when the Eureka office opened.

Assistive technology, often called "AT," has helped blind people clear hurdles that just a few years ago seemed impassable without the help of a sighted person.

One popular AT device is a speech output screen reader called JAWS. A computerized voice reads the text on a document or Web site, and certain keyboard commands let the user bypass Web advertisements to jump to links, search boxes or the body of a story. E-mail can also be sent and received this way.

For Braille users who don't fancy the robot reader, or just like to follow along with their fingertips, there are "refreshable" Braille keyboards [in photo below right]. The reader uses a scrolling wheel to move down the page, and each subsequent line is "refreshed" with a new series of bumps that pop up to form Braille letters.

For those with limited vision, ZoomText -- like the name suggests -- zooms in on the text of a Web site or an electronic document and enlarges it, up to 16 times its normal size. Similar to ZoomText is a device called TeleSensory, which magnifies the appearance of an object up to 60 times. This way a person with poor vision can read a piece of mail or a pill bottle, sign a check or thread a needle.

As the secretary of the Humboldt Council for the Blind, Rose keeps apprised of local issues that are important to the blind community, such as access to public events, local newspapers and transportation, as well as pedestrian safety and support groups.

Many people, Rose said, have trouble admitting to themselves and to others that their vision is fading.

"I think the best thing for anyone going through it to remember is that their life is not over; it's not the end of the world. You just learn how to do things a new way -- it might be a slower way than before, but life isn't a race," he said.

Though she is not racing, Peggy Martinez [in photo below left] moves pretty fast. The 44-year-old singer, drummer, business owner and advocate for people with disabilities is probably the most visible and busy person in the local blind community.

Martinez's professional manner is tempered by the rocker-tinged vernacular she sometimes slips into, inserting "dude," "totally" or "killer" into conversation if a topic excites her enough. Voting is one of those topics.

"Lindsay [McWilliams from the Humboldt County Elections Office] is totally working on making things accessible, not just for blind folks but for people with all kinds of disabilities," she said.

When Martinez voted in last week's special election for the Arcata City Council, she had to have a poll worker fill out her ballot.

Like Rose, she belongs to a number of advocacy groups for disabled people, including the Humboldt Council for the Blind (she's the president), the Northwest Committee on Employment for People with Disabilities and Pedestrians for Education, Development and Safety (PEDS).

Her brand of "mellow advocacy," versus a more strident, comply-with-the-Americans-with-Disabilities-Act-or-else attitude, seems to work best in this area, she said. Instead of demanding change she politely asks for it. For instance, to get audible traffic signals in Eureka and Arcata, she talked casually with public officials about the safety issues visually impaired pedestrians face in Eureka and Arcata.

It didn't take long before the four new cuckoo-sounding signals were installed. The next project on her list is to have a particularly dangerous intersection at Myrtle and West fitted with audio signals and new crosswalk lines.

Aside from her diligent volunteerism, Martinez runs her own business, Eureka AT, teaching people assistive technology, and has been in a number of bands, from heavy metal to calypso.

And while she is not shy about highlighting her ambitions, she prefers to think of herself as a "regular person."

"When I was growing up we only heard about people like Ray Charles. And Brother Ray is great, but we never heard about a normal blind guy who worked at the hardware store, or some regular dude with a wife and kids," she said. "It's important to know that a lot of us are successful, but we're also just regular folks."

That she seems more focused on her abilities, rather than her disability, is indicative of the way many blind people view themselves.

"One of the biggest issues that a lot of us have is that [sighted] people get this idea that our lives must suck," she said. "Personally, I feel pretty dang lucky. I've got great things going on. I'm having more fun that most people out there.

"My sight impairment doesn't keep me from doing very much. I work, I walk all over the place [using a cane], I travel, I take the bus, I go hiking with friends. I have different methods for doing some of these things, but so do sighted people."

Still, certain things are tougher for blind people to do without some help. For Martinez, whose vision is 20/400 (20/200 constitutes legal blindness), there are household chores and grocery shopping that she has a paid assistant help her with, since she lives alone.

Of her clients at Eureka AT, the youngest person is in his 30s, the oldest is an 84-year-old woman from McKinleyville who's learning Braille.

What's strange is that most of Martinez' clients are women, even though statistics reveal that almost twice as many men are legally blind or deaf in this area.

"There are a few reasons for that. One is that boys are taught from a young age not to ask for help, and that's a drag because we know there are a lot of [legally blind men] out there who need it," she said. "Another reason is that men usually have their wives to rely on" since women generally live longer than men.

A 2003 survey by the State Independent Living Council of California based on 2000 U.S. Census data showed that in Humboldt County, 2,677 people between the ages of 16 and 64 reported having a sensory impairment (deafness or blindness): 1,718 men and 959 women.

According to statistics that the LightHouse compiled from 2000 U.S. Census data, there are 585 legally blind people in the county.

After losing his sight, James Forbes didn't spend much time feeling sorry for himself.

It's been three years since the energetic 38-year-old father of two boys, 6 and 10, has gone completely blind. Since then, he has become fluent in assistive technology programs, enrolled at College of the Redwoods and joined a band, The Buffy Swayze, which he describes as Devo-like karaoke pop.

Forbes explained how an autoimmune condition caused his sight to deteriorate over the course of a few years, first in one eye, then the other, starting toward the bottom of his line of sight, then the periphery. He was put on steroids for two years to slow down the weakening of his eyesight until he finally he couldn't see anymore. That was July 2002.

When the realization set in that he could no longer play catch with his sons and that he would have to quit his job as a buyer and operations manager for a crystal-making company, he felt a stab of grief, but said he shook off any sadness pretty quickly.

"I just don't waste any time moping around. At first I was kind of depressed but I've gotten through all that. I don't dwell on the past," Forbes said.

To say that Forbes is self-assured or resilient is an understatement. Fearless might be more accurate.

Forbes has jumped headlong into general education courses at CR. Learning Braille and JAWS along the way, he has bypassed the baby steps of taking special computer courses for the disabled, in a sense speeding his way toward transferring to HSU as a business major.

"At first I thought I just wanted to get an associate's degree, but now I'm really digging school," he said, pointing out that he has a 3.5 grade point average. "But I'm not here to have fun. I'm taking real classes so I can move on."

School wasn't on Forbes' mind when he and his wife decided to leave Santa Rosa for Eureka in August 2002. Since he couldn't work anymore, they knew they'd need cheaper housing. "I also figured that a smaller town is safer than a city for someone like me, with crime and everything," Forbes said.

Less than one month after arriving in Eureka, Forbes was playing bass for The Buffy Swayze.

"I always fancied myself a pretty confident musician, but it became a lot tougher when I couldn't see what I was doing," Forbes said. "Most musicians don't have to look at their instrument too much, but even having the luxury of glancing at it once in a while is helpful.

"So I took it slow for a while, and sort of relearned the guitar."

In addition to playing the music, Forbes books the shows for The Buffy Swayze, and is about to finish a Web site for the band.

As for long-term goals, Forbes wants to get back into the same type of business he was in before, as an operations manager.

"Right now, I think that with all the AT I have I could do that same job again. I couldn't operate a forklift, but any correspondence, ordering, maintaining operations, all that. I'm totally ready, but I want to finish my education first. I just want to be the best at whatever I can do so I can feel comfortable with my performance."

While losing his sight motivated Forbes to plow ahead toward his goals, 71-year-old Jean Wellington [photo at left], of McKinleyville, said that being blind has taught him that patience is a virtue.

These days when the retired fifth-grade teacher checks his mail, he runs his hand over each envelope, feeling for the raised surface of a stamp. Letters from friends have stamps, junk mail usually doesn't.

On a lucky day that he receives a personal letter, he might have to wait days before his assistant can come by to read it to him.

Aside from reading printed letters, it's the unspoken parts of conversation that Wellington longs for the most.

"I really miss seeing the expressions of people's faces," Wellington said.

In his mind's eye, there are certain faces that he can still remember, including prominent figures like Ronald Reagan and Richard Nixon. It was the mid-1960s when Wellington noticed that his eyesight was fading. By the early `80s, still years away from retirement, he was completely blind. He does not know what the current president looks like.

"I know it's probably better off that way," he quipped.

Wellington's wife died in 1987, one year before he retired after 25 years of teaching in McKinleyville schools. Since then, he has volunteered at KHSU, hosting two radio shows -- "World of Music," a classical music program that airs Wednesdays at 11 a.m., and "Good Stuff," a program of jazz and big band tunes from 1930s musicians like Tommy Dorsey and Benny Goodman. He keeps his song lists for each show on a BrailleNote, a laptop computer with an internal modem and refreshable Braille keyboard.

Wellington accepts his limitations gracefully, and he still manages to get out of the house regularly, for his radio show, to attend support groups for people with vision impairments and to visit the Adult Day Care Center in Arcata.

"I don't do much there, but I think people might like my company. They know I won't judge the way they look. Some people have terrible handicaps, but I don't see that. I see them for who they are inside," Wellington said.

He knows what it's like to be treated differently for having a disability.

"If I go out to dinner the waiter will usually ask my companion, `What will he be having for dinner?' So I just say, `He'll have the fish entrée for his dinner," Wellington recalled. "Then they usually start talking directly to me."

Lauren Favor, a blind Arcata resident and single mother of a 12-year-old son, has also experienced bizarre treatment from sighted people, but the spirited 41-year-old Arcata resident describes the experience more bluntly.

"People will seriously treat me like I'm retarded," she said. "A cashier will talk to me really slow and loud, and I have to be like, `Hey, do I look like I'm 3 years old?"

While incidents like that get a good-natured rise out of Favor, a recent encounter at a fast food restaurant made her seriously upset.

Last month when Favor, her guide dog Riva, and two sighted friends went into Carl's Jr. in Eureka, Favor was asked to take her dog out of the restaurant.

"I really didn't want to be Rosa Parks and refuse to leave, but I was not about to be unlawfully kicked out of there," she said.

An exchange ensued between the cashier and Favor, with Favor explaining that guide dogs are allowed in restaurants per the ADA, to which the cashier replied, "Whatever."

Favor, it seems, was born a fighter.

Delivered four months premature after her mother fell down the stairs while carrying laundry in their Massachusetts home, Favor was officially labeled a miscarriage at birth. Her parents were told to not get too attached, and she was placed in an incubator.

Years later she found out that the long period of time she was kept incubated is probably the reason that she is legally blind. (High levels of oxygen in incubators can interfere with eye development; today, oxygen levels are monitored carefully.)

When she started elementary school, she could see, but not very well. "I was that poor ugly kid with the huge thick glasses," she said.

Over time, her eyesight worsened. A number of surgeries have been performed on her eyes for a rare condition called lattice degeneration, where small holes wear through the eye's retina. The surgeries slowed her vision loss for a time, but at this point there is nothing more that can be done, she said.

Although the remaining eyesight she has is very blurry, something she describes as looking around under water, Favor said she feels lucky to still perceive color; matching her clothes isn't a problem.

A few years back, Favor decided it was time to learn how to walk with a cane, a labor-intensive process that takes months of training with an orientation and mobility specialist. In order to be eligible to have a guide dog, like Riva, a person must first pass a cane-training course.

"I knew from the start that I wanted a dog. For one, because I love animals, but also because I felt like I couldn't get around very fast with a cane. I'm short and husky, but I actually like to walk pretty fast, so the cane was frustrating for me," she said.

Having Riva, a 5-year-old yellow Lab, has been a definite perk for Favor. But one drawback to living in Arcata, she said, is that other dog owners are lax about the town's leash law, and Riva has been attacked by loose dogs.

"Riva won't fight back. I have to protect her," Favor said.

Once when a dog bit Riva in the face, Favor "beat the hell out of it" with the cane she was carrying under her arm.

When she's not protecting her dog, Favor takes classes at CR's Arcata campus, and works for the school a few hours a day doing office work.

Like Forbes, Favor is also on the Dean's list with a 3.7 GPA and plans to transfer to HSU to pursue a degree in social work.

"If I can do this, anyone can. If you're a single mother and you're disabled, you can't stay in your house all the time, you can't stop parenting, you can't give up," she said. "I know it sounds crazy, but my vision impairment has actually opened up a lot of doors in my life."

How to interact with the blind

1. When addressing a visually impaired person you know, tell them your first and last name: just saying "Hi," won't suffice, since they cannot see you.

2. Grabbing a sight-impaired person's arm to get their attention is invasive. (See step one.)

3. If a person appears to need assistance, ask them if they would like some help. Don't assume that a disabled person would take offense to your offer. But don't play the hero either. Just ask.

4. When leading a sight-impaired friend somewhere, offer your arm, and stay a half-step in front of her as you guide her along. Some people tend to push a blind person in front of them as a way to steer them in the right direction, which can be scary and disorienting.

5. When a sight-impaired person is preparing to cross a street she is listening closely to traffic and/or an auditory traffic signal. If you happen to be on the curb with her, striking up a conversation can be distracting.

6. Do not pet a guide dog when it is trying to do its job.

7. Do not assume that blind people are hearing-impaired or learning impaired. Talk at a reasonable volume and speed. If a person has trouble hearing you, he will probably ask you to speak louder.

SOURCES: PEGGY MARTINEZ AND LAUREN FAVOR


Students with Disabilities Preparing for Postsecondary Education: Know Your Rights and Responsibilities Reproduction and Ordering Information

U.S. Department of Education
Rod Paige
Secretary
Office for Civil Rights
Kenneth L. Marcus
Delegated the Authority of Assistant Secretary
First published July 2002. Reprinted May 2004.

U.S. Department of Education
Office for Civil Rights
Washington, D.C. 20202
May 2004

More and more high school students with disabilities are planning to continue their education in postsecondary schools, including vocational and career schools, two- and four- year colleges, and universities. As a student with a disability, you need to be well informed about your rights and responsibilities as well as the responsibilities that postsecondary schools have toward you. Being well informed will help ensure that you have a full opportunity to enjoy the benefits of the postsecondary education experience without confusion or delay.

The Office for Civil Rights (OCR) in the U.S. Department of Education is providing the information in this pamphlet to explain the rights and responsibilities of students with disabilities who are preparing to attend postsecondary schools. This pamphlet also explains the obligations of a postsecondary school to provide academic adjustments, including auxiliary aids and services, to ensure that the school does not discriminate on the basis of disability.

OCR enforces Section 504 of the Rehabilitation Act of 1973 (Section 504) and Title II of the Americans with Disabilities Act of 1990 (Title II), which prohibit discrimination on the basis of disability. Practically every school district and postsecondary school in the United States is subject to one or both of these laws, which have similar requirements.*/

Because both school districts and postsecondary schools must comply with these same laws, you and your parents might believe that postsecondary schools and school districts have the same responsibilities. This is not true; the responsibilities of postsecondary schools are significantly different from those of school districts.

Moreover, you will have responsibilities as a postsecondary student that you do not have as a high school student. OCR strongly encourages you to know your responsibilities and those of postsecondary schools under Section 504 and Title II. Doing so will improve your opportunity to succeed as you enter postsecondary education.

The following questions and answers provide more specific information to help you succeed.

As a student with a disability leaving high school and entering postsecondary education, will I see differences in my rights and how they are addressed?

Yes. Section 504 and Title II protect elementary, secondary and postsecondary students from discrimination. Nevertheless, several of the requirements that apply through high school are different from the requirements that apply beyond high school. For instance, Section 504 requires a school district to provide a free appropriate public education

(FAPE) to each child with a disability in the district's jurisdiction. Whatever the disability, a school district must identify an individual's education needs and provide any regular or special education and related aids and services necessary to meet those needs as well as it is meeting the needs of students without disabilities.

Unlike your high school, your postsecondary school is not required to provide FAPE. Rather, your postsecondary school is required to provide appropriate academic adjustments as necessary to ensure that it does not discriminate on the basis of disability. In addition, if your postsecondary school provides housing to nondisabled students, it must provide comparable, convenient and accessible housing to students with disabilities at the same cost.

Other important differences you need to know, even before you arrive at your postsecondary school, are addressed in the remaining questions.

May a postsecondary school deny my admission because I have a disability?

No. If you meet the essential