» Acceptable Use Policy
» Service Level Agreement
» Student Employment Opportunities
Need Technical Assistance? Forgot Your Password? Need Help Using Blackboard? Just Contact or Visit the Student Help Center, Laptop Repair Depot, Online Resources, 24 x 7 Call Center, or Educational Technology Office!
To download a single page with all the contact information provided below included, click here!
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Technical Assistance |
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Student Help Center |
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Staffed Monday through Thursday from 8:00 am until 10:00 pm, Friday from 8:00 am to 6:00 pm, Saturday from 10:00 am to 8:00 pm, Sunday from noon until midnight - September through May. Staffed Monday through Friday from 8:00 am until 5:00 pm - June through August. (Closed on state and national on holidays). |
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Phone (on campus): |
Phone (off campus): |
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Location: Lower Level of Hemenway Hall Room G17/G20 (along with the general use computer lab) |
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E-mail: SHD@student.framingham.edu |
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Laptop Repair Depot |
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Staffed Monday through Friday from 8:30 am until 5:00 pm. (Closed on state and national holidays). |
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Phone (on campus): |
Phone (off campus): |
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Location: Lower Level of the Arthur M. Doyle Technology Center (next to the Library) |
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E-mail: SHD@student.framingham.edu |
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Passwords |
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Go to https://password.framingham.edu to reset a forgotten password, or to change an existing password, for all University applications including Blackboard. |
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Blackboard Assistance |
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24 x 7 Call Center Support |
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Blackboard technical support is available 24 hours a day, 7 days a week. |
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Phone (toll free): |
TTY (Teletypewriter): |
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Online Resource Center: http://d2.parature.com/ics/support/default.asp?deptID=850 |
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E-mail: ETO@framingham.edu |
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Educational Technology Office |
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Staffed Monday through Friday from 8:30 am until 5:00 pm. (Closed on state and national holidays). |
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Phone (on campus): |
Phone (off campus) : 508.626.4927 |
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Location: Lower Level of Hemenway Hall Rooms G05 and G09 |
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E-mail: ETO@framingham.edu |
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