PhonesEach Residence Hall room is equipped with a single phone jack. This jack is for shared use among all residents living in that particular room. Even though there is only one jack, there may be multiple voice mails off of a single line. The jack is often located on the same box as the cable TV and campus network (Internet) access. Students must bring their own phones to campus.
If you are a student experiencing problems with your phone service, please call FTG Technologies at x5900 (on campus), or (508) 215-5900 (from off campus or cell phone). You should expect a response within 1 business day of reporting the issue. Be sure to make note of the FTG case number.
If the phone problem has to do with a physically broken jack on the wall, please call the Help Desk at ext. 5950 or (508) 215-5950.
