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Blackboard Learning Management System (LMS) is used at Framingham State College to deliver online and Web-enhanced classes. Students enrolled in a Blackboard course access course materials, participate in asynchronous discussions and take advantage of the system's collaborative tools anytime, anywhere, as long as they have access to the Internet.
To access Blackboard, your PC must have at least a 56K modem connection, be configured with 500-600MHz and 64MB RAM, and have either Microsoft Internet Explorer or Netscape Internet browser (IE is the preferred browser). Blackboard is hosted off campus at
http://framingham.blackboard.com.
To get started using Blackboard, contact Academic Technology and Distance Education at ext. 4927 (on campus) or (508) 626-4927.
A Blackboard Student Tutorial is available to help users become familiar with Blackboard and to discuss the new features and functions of Blackboard 6. The tutorial can be accessed at
http://www.academicsonline.org/StudentGuide/index.html.
Framingham State College
has entered into an
agreement with Presidium Learning to provide 24/7
Blackboard support to students, faculty and staff. The
service is intended to provide technical support for
students and supplement the services ATDE provides
faculty and staff. Presidium support resources include
phone support, where Support Representatives are
available to provide technical support for Blackboard
and supporting software supported by the Blackboard
application; live chat, a real-time chat tool that
provides a direct link to a certified Support
Representative; knowledge base, a self-help student and
instructor online support resource that provides a
robust knowledge database related to the Blackboard
application; and online tutorials, animated tutorials
that provide step-by-step instruction to use specific
course tools.
If you
need help using Blackboard or other related applications
contact Presidium Learning toll free at (866) 361-8970
or visit the Presidium Online Resource Center at
http://supportcenteronline.com/ics/support/default.asp?deptID=850.
Please
note:
The first line of support for faculty and staff is the
office of Academic Technology and Distance Education.
Call ATDE at (508) 626-4927 to schedule a one-on-one
Blackboard training session, request a course site or
attend a campus based workshop.
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