|
For
all calls being reported on campus, dial the extension
directly.
|
| Have
a problem with |
Telephone |
E-mail |
Location |
| Desktop
Computer Problems (Faculty/Staff) |
508.620.1220
ext. 4357 |
helpdesk@frc.mass.edu |
Helpdesk
Doyle Technology Center
Lower Level |
| Network
Problems (Faculty/Staff) |
508.620.1220
ext. 4357 |
helpdesk@frc.mass.edu |
Helpdesk
Doyle Technology Center
Lower Level |
| Telephones
Service (Faculty/Staff) |
508.620.1220
ext. 4357 |
helpdesk@frc.mass.edu |
Helpdesk
Doyle Technology Center
Lower Level |
| Media
Services/Event Support |
508.620.1220
ext. 4357 |
helpdesk@frc.mass.edu |
Media
Services/Helpdesk
Doyle Technology Center
Lower Level |
| Laptop
Problems (Hardware) |
508.215.5906
or
ext. 5906 |
laptopsupport@frc.mass.edu |
Laptop
Helpdesk
Doyle Technology Center
Lower Level |
| Student
Computing Problems |
508.215.5950
or
ext. 5950 |
shd@stumail.frc.mass.edu |
Hemenway
Hall G17 |
| Student
Network Problems |
508.215.5950
or
ext. 5950 |
shd@stumail.frc.mass.edu |
Hemenway
Hall G17 |
|
Telephones (Student) |
NetVersant
1-877-747-7422 |
|
|
|
Blackboard |
508.626.4927
or
ext. 4927 |
atde@frc.mass.edu |
Hemenway
Hall G09 |
|
Blackboard 24hr Support |
Presidium
1-866-361-8970 |
|
|
| Workshops/Training |
508.626.4927
or
ext. 4927 |
atde@frc.mass.edu |
Hemenway
Hall G09 |
| |
|
|
|
|
| IT Office
Hours |
|
|
| Office |
Location |
Hours |
| Faculty/Staff
Helpdesk |
Doyle
Technology Center
Lower Level |
M-F
8 a.m.-5 p.m. |
| Media
Services/Event Support |
Doyle
Technology Center
Lower Level |
M-F
8 a.m.-5 p.m. |
| Student
Helpdesk/Evening Faculty/Staff Support |
Hemenway
Hall G17 |
M-Th
8 a.m.-10 p.m.,
F 8 a.m.-6 p.m.,
Sat 10 a.m.-8 p.m.,
Sun 10 a.m.-12 a.m. |
| Laptop
Helpdesk |
Doyle
Technology Center
Lower Level |
M-F
8 a.m.-5 p.m. |
| Academic
Technology and Distance Education |
Hemenway
Hall G09 |
M-F
8:30 a.m.-5 p.m. |
| Print
Services |
Doyle
Technology Center
Upper Level |
M-F
8 a.m.-4 p.m. |
|
