Student Guide to Information Technology Services
Facilities

Network Access on Campus 

Framingham State College offers both wireless and hardwired access to its network. The advantage of wireless is mobility. In comparison, the hardwired connection offers reliability and faster response time. Given the choice between the two, we suggest that you plug in whenever a hardwired connection is available.

Wireless access to the FSC network and the Internet exists in most areas where laptop computers are commonly used. The best places to get good wireless connections outside of the classroom are the: 
* College Center 
* Juice bar in the Athletic Center 
* Library 
* Patio outside of the Arthur M. Doyle Technology Center

These locations offer you a comfortable social atmosphere where students meet, work or socialize, and surf the net. If you are outdoors and experience a connection problem, try moving closer to a campus building. 

Main Computer Lab - Hemenway Hall G20 

The main computer lab in Hemenway Hall G20 is open 7 days a week.  There may be times when this lab is closed due to upgrades.  However, expected downtime will be posted in advance. 

The main computer lab is open: 

Monday – Thursday

8:00 a.m. to 10:00 p.m.

Friday

8:00 a.m. to 6:00 p.m.

Saturday

10:00 a.m. to 8:00 p.m.

Sunday

10:00 a.m. to midnight

A twenty four hour general computer lab, with eight PCs and one network printer, is open in the commuter lounge in the College Center.   

Other Computer Classrooms and Academic Department Labs

Students are also permitted to use the computers in the following locations, when there is no class in session and according to the schedule posted on the door for each location:

* Hemenway Hall G01 - Classroom 
* Hemenway Hall 208 - Classroom 
* Hemenway Hall 301 - Classroom 
* Hemenway Hall 239 - Geography Lab 
* Hemenway Hall 428 - Psychology Lab 
* May Hall 406 - Art Lab (Macintosh) 
* Whittemore Library G07 - Communications Arts Lab (Macintosh) 
* Dwight Hall 104 - Education Lab (Macintosh) 
* Center for Academic Support and Advising - "CASA"

The workstations in the computer classrooms and general labs are the All-In-One Dell SX-270’s in the main computer lab and the Dell Ultra-slim GX270’s in all the academic labs.    

Most of the machines in the General Lab do not come with floppy drives or Zip drives.  Users will need to rely on CDR/CDRWs, flash drives (a.k.a USB memory keys,) and our web server for storing and moving files. A few computers will be available that have floppy drives and zip drives to be used on an as needed basis or to convert files onto new media.

Both models come with the following hardware and software specifications:                                           

Hardware 

Software

2.80 GHz Pentium 4 processors

Microsoft Windows XP Professional

512 MB of RAM

Microsoft Office XP Professional

40 GB hard drives

Microsoft Publisher XP

24X DVD-CDRWs

Microsoft FrontPage XP

15-inch flat panel monitors

Microsoft Visual Studio .NET Professional 2003

USB ports

Minitab

 

Mozilla Firefox

 

Microsoft IE

 

Symantec Antivirus

 

WinZip

 

Adobe Reader

There are other software packages installed on various PCs such as SPSS, Inspiration, Derive and so on. Please ask a Student Helpdesk employee if you are looking for a computer with a particular type of software installed.

Please visit http://its.frc.mass.edu/itn/slabs.htm for more information pertaining to our campus computer labs.

Residence Hall Computers

Residence Hall labs are all equipped with networked computers. Log into these computers as you would any lab computer.  Residence Hall computers are checked daily.  If you experience a problem, contact the Student Helpdesk at ext. 5950 (on campus) or (508) 215-5950 for assistance.  The following is a breakdown of the number of computers and their location in each residence hall:

Residence Hall Location
Horace Mann Kitchen area directly behind the front desk
Larned Room in the main lobby across from the front desk 
Linsley Room directly across from the main lounge area on the first floor
O'Connor Basement lounge
Peirce Side room to the left of the main entrance, directly off the main lounge area on the first floor
Towers Room directly off of the main lobby on the first floor
Library Computers

The public access PCs and networked printers in the Library are located on the main floor. These systems are available for research purposes only. Use these computers to gain access to the Library Catalog, online research databases, and electronic journals. If you need to check Email or type a paper please use the computers in the Main Computer Lab located in Hemenway Hall G20. 

Questions about the Library computing resources should be directed to ext. 4650 (on campus) or (508) 626-4650. For more information, visit the Library's Web site at http://www.framingham.edu/wlibrary.

Network Printers

Networked printers are located across campus for your convenience.  Information Technology Services has implemented a print management system, Uniprint by Pharos, that helps students monitor their print jobs, enables access to more printers, and increases document security.  Students are limited to 500 pages of printing per semester.  All PCs in the main computer lab (Hemenway Hall G20), the College Center Commuter Lounge lab and residence hall labs have the ability to print to the networked printers though the Pharos system.  Laptop users can also print to the networked printers around campus.

In order to print to the network printers using a laptop, software called Pharos Uniprint Popup will need to be installed.  The requirements for this installation are as follows:

  • Your laptop must meet the minimum requirements and be connected to Framingham State College's network.

  • You must have an active student network account in order to print.  If unsure as to whether your account exists or is active please visit the Student Helpdesk in HHG17 (bring your student ID).

  • You must be logged on to your laptop with an account that has local administrative rights during the installation process.

  • After installing the popup software, your laptop will need to be restarted.

The Pharos Uniprint Popup software is available at
http://its.frc.mass.edu/pharos/laptop2k.exe (Windows 2000 Professional) and http://its.frc.mass.edu/pharos/laptopxp.exe (Windows XP Professional). 

After the Pharos Uniprint Popup software is installed, please remove the following printers from your laptop:  HHG20PR1 on FSC-CITRIX, HHG20PR2 on FSC-CITRIX, HHG20A on FSC-CITRIX, LIBSTU-1 on FSC-CITRIX, and LIBSTU-2 on FSC-CITRIX. 

Below is list of network printers available for printing using Pharos:  

Hemenway Hall - G20 (3 printers available)

College Center Commuter Lounge

Horace Mann Hall - Lobby

Larned Hall - Computer Lab

Linsley Hall - Computer Lab

O'Connor Hall - Basement Lounge

Peirce Hall - Lobby

Whittemore Library - Circulation Desk area, Periodicals area, Lower Mezzanine

Directions for printing using Pharos and releasing your print jobs are available at http://its.frc.mass.edu/itn/sprint.htm

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