IT Guide for Students

With the announcement that the remainder of spring semester will be conducted remotely, you may be anxious about what to expect. Although faculty will each approach your course differently, we hope to provide you with the tools to be successful in all circumstances. Below is a guide, categorized by service and the best resources for you to access for questions and assistance. However, here is some very basic information you can refer to in preparation for doing work for Framingham State University remotely. More information will be forthcoming in the following days, but we will be mindful for the need to be targeted, clear and concise in what we communicate, along with how and when we do so. 

Get Connected

Stay up-to-date on everything around campus by downloading our mobile app.

Learn Remotely

Taking a course remotely may mean that you need to adopt a new approach and new study habits. Below are some steps you can take to get started 

Be Secure

Ensure that your personal computer is updated and secure. If you don’t have a Framingham State issued notebook computer to use, then you’ll need to take extra steps to make sure your computer is secure. Run Windows updates and be sure your antivirus is up to date and scanning for threats. 

Get Tech Help

Call, visit or email ITS if you have requests or need to report a problem. You can also view what projects IT is currently working on to improve services.

Access Your Campus Account

Your account and password connect you to Blackboard, administrative systems like myFramingham and DegreeWorks, online library resources, free software downloads, Office 365 and much more.

Get Free/Discounted Hardware & Software

All students are required to have a laptop with wireless capabilities. The university has secured a pricing deal through Dell for a laptop that meets all requirements for academic work. FSU also has agreements with software licencors that allow students to purchase software at discounted rates.