RAM Cable TV

Residence Life is pleased to offer cable TV to all residence hall rooms. There is no additional cost to receive cable TV.

RAM Cable TV Channel Line-Up

Cable TV Setup Instructions

How do I Get Service?

Make sure your TV is plugged into a working electrical outlet. Connect one end of the coaxial cable to the TV wall jack and the other end to the “CATV” or “VHF IN” on your television. Do not connect to the “UHF IN” on your television.

Your digital television must have a QAM tuner (Quadrature Amplitude Modulation) to work with the school’s cable service. The QAM tuner allows your TV to receive high definition cable programming without a cable set top box. Unfortunately, some less expensive TVs come with a low quality QAM tuner that may not be able to pick up all the digital channels. You should verify the specifications when you purchase your TV.

A NTSC (National Television System Committee) tuner is not compatible. This TV will require a digital-to-analog converter box to view television signals. (See information below to purchase a converter).
An ATSC (Advanced Television Systems Committee) tuner can receive digital signals but is not compatible with the school’s cable system.

How do I program my digital TV to receive all the University channels?

It is important to auto program your TV to ensure you are viewing all the available digital channels. Exact details on how to auto program or auto tune digital TVs vary from manufacturer to manufacturer and from model to model. These instructions are generalizations that are meant to describe the way most TVs accomplish this feature. For best results, refer to the owner’s manual for the specific TV you are working with.

Using the TVs remote control, follow these general steps:
• Step 1: Press the “Power” button to turn on the TV
• Step 2: Press the “Menu” Button
• Step 3: Select “Set-Up”
• Step 4: Select “Cable”
• Step 5: Select “Auto Program/Auto Tune” then “OK”

RAM Cable TV Troubleshooting and FAQs

Our cable TV provider, Apogee, has created comprehensive FAQs and a knowledge base.  Link to the Apogee FAQs and troubleshooting website (Navigate to the bottom of the page)

If a cable TV issue persists, students should contact Apogee directly at 855-377-4165 or by email:  ctv-customerservice@apogee.us