Helpful Information

Dear Parents,

We've put together a list of offices and the reasons why you might need to contact them.

First Generation College Students - Entering college is a time characterized by many changes and challenges, especially for those who are first in their family to attend college. Having a strong support system can make a significant difference in learning to navigate the ins and outs of this new environment. If your student is the first person in your family to pursue a bachelor’s degree, here is some helpful information for them and for you, too!

GenerationOne is an affinity group that connects Framingham State students, faculty and staff who are the first in their families to attend college. Our goal is to offer support – academic and social -- as first generation students take the important steps towards achieving their future goals! Follow this link (GenerationOne Guidebook) for resources for you and your student, follow this link to navigate to the GenerationOne webpage. If you or your student have any question please feel free to contact GenerationOne at

Student Accounts - You would contact this office if you have any questions regarding your bill. This office can also help with questions regarding health insurance waivers and TMS (Time Management Systems) questions.

Financial Aid - This office handles information on state and federal loans, scholarships, and grants.

University Police - You can visit the University Police website for information on safety tips, parking on campus, and safety bulletin reports among other important information.

Residence Life - For any questions regarding housing issues, the Office of Residence Life needs to be contacted.

Dean of Students Office Location and Hours

McCarthy Center
Fifth Floor, Suite 504
Hours - 9:00 am to 5:00 pm
phone: 508-626-4596
Fax: 508-626-4087