About Nicole Thyne
Nicole Thyne is the Program Coordinator and Advisor for the Master of Healthcare Administration & Certificate programs at Framingham State University, where she has taught graduate courses since 2021. She works with prospective and current students to explore whether the program fits their goals, plan their course sequence, and balance graduate study with work and other commitments.
Nicole brings more than 25 years of experience in healthcare operations and technology to her teaching. She began her career at MEDITECH and spent 18 years at Milford Regional Medical Center, where she served as Chief Information Officer and later as Executive Vice President, Chief Operating Officer, and Chief Information Officer. Her operational responsibilities included Information Technology, Enterprise Imaging, Laboratory Services, Physical Rehabilitation/Sports Medicine, Facilities, Food & Nutrition, Public Safety, and Emergency Management. She later served as Chief Information Officer at Merrimack Health, where she led technology integration following hospital acquisitions.
In the classroom, Nicole uses healthcare cases and applied projects to help students work through decisions that healthcare leaders face. Students examine how to improve patient flow, redesign workflows, and measure whether a change made a difference for patients and staff. She also serves as Founder and Principal Consultant of Nicole Thyne Advisory Group, where she advises healthcare organizations on operations, technology governance, and the responsible adoption of artificial intelligence. Connect with Nicole on LinkedIn
Education
Master of Healthcare Administration (MHA)
Selected Courses Taught
- HCAD 930 — Managing Operations
- HCAD 936 — Healthcare Strategic Planning and Marketing
- HCAD 940 — Healthcare Informatics and Technology
- HCAD 956 — Continuous Quality Improvement of Healthcare Services
- HCAD 961 — Health Insurance and Managed Care
