Amenities and Services

Card Access and Video Monitoring

All residence halls are equipped with a card access and video monitoring system. This state-of-the-art system allows each resident’s identification card to function as a combination residence hall front door key, meal card, and library card. The card access and video monitoring system helps limit access to the halls to authorized individuals only.

Security Desk Attendants (SDA) staff the security desk in the residence halls. SDAs verify residency upon entry to the hall, screen and register guests, sign out hall equipment, enforce policies within the lobby, and monitor the entrance. Residents must present their identification cards to the SDA each time they enter the residence hall.  

General Safety Policies and Procedures 

It takes the collective effort of all Framingham State community members to ensure a safe and secure environment. Students play a major role in this process and have personal responsibility for their safety. All members of the community must make a concerted effort to be aware of what might be happening around them and promptly report suspicious activity. In case of an emergency, contact Framingham State University Police Department at 508-626-4911. Community members who remain alert and report concerns to the Framingham State Police Department greatly enhance campus safety.

Rental Program

The following FAQ also provides other useful information regarding fridges and microwaves in the residence halls:

Refrigerator, Microwave, and MicroFridge FAQ 

We offer convenient rentals of MicroFridge through our RAM Rentals program

Microfridges are combination microwave/freezer/refrigerator units that may be used in the residence halls. They are available for rent from Residence Life for $230.00 for a full academic year. At the end of the academic year all rented Microfridges must be cleaned, defrosted, and left in the renter’s assigned room. 

The 2019-2020 Microfridge Rental Agreement is a part of the online application.  For student's reference/records, a copy of the Microfridge Agreement can be downloaded

Bringing your own?

You are welcome to bring a compact fridge as long as it meets our criteria.  One fridge per dorm room (exception must be authorized through Resident Life).  The fridge can only be 3.1 cubic feet or smaller, and it must be Energy Star Certified (careful, some claim to be "energy certified" but are not Energy Star certified).  A list of compact refrigerators meeting our guidelines is available at www.energystar.gov.  

We do not allow students to bring stand alone microwaves. Certain MicroFridge units, which include microwaves, are permitted in the residence halls.  Commercial grade microwaves are available in the common kitchen areas. 

All resident students are required to have a meal plan. Those who do not pick one are defaulted into a plan based on their academic year. The Ultimate Plan is the default for freshman and sophomores.

Meall plan options can be found at https://framingham.sodexomyway.com/my-meal-plan

Coin and card operated washers and dryers are available in all residence halls. Because machines are shared with other students, laundry should be removed as soon as a cycle is completed. It is recommended that students do not leave items unattended in the laundry room. Washing machines may not be used for dyeing or any 54 other activity which may damage the machines. MacGray is the company who provides laundry service in the residence halls. Any problems with machines should be reported to MacGray at 1-800-MAC-GRAY or at www.macgray.com.

Residence Life is pleased to offer cable TV to all residence hall rooms. There is no additional cost to receive cable TV.

RAM Cable TV Channel Line-Up

Cable TV Setup Instructions

How do I Get Service?

Make sure your TV is plugged into a working electrical outlet. Connect one end of the coaxial cable to the TV wall jack and the other end to the “CATV” or “VHF IN” on your television. Do not connect to the “UHF IN” on your television.

Your digital television must have a QAM tuner (Quadrature Amplitude Modulation) to work with the school’s cable service. The QAM tuner allows your TV to receive high definition cable programming without a cable set top box. Unfortunately, some less expensive TVs come with a low quality QAM tuner that may not be able to pick up all the digital channels. You should verify the specifications when you purchase your TV.

A NTSC (National Television System Committee) tuner is not compatible. This TV will require a digital-to-analog converter box to view television signals. (See information below to purchase a converter).
An ATSC (Advanced Television Systems Committee) tuner can receive digital signals but is not compatible with the school’s cable system.

How do I program my digital TV to receive all the University channels?

It is important to auto program your TV to ensure you are viewing all the available digital channels. Exact details on how to auto program or auto tune digital TVs vary from manufacturer to manufacturer and from model to model. These instructions are generalizations that are meant to describe the way most TVs accomplish this feature. For best results, refer to the owner’s manual for the specific TV you are working with.

Using the TVs remote control, follow these general steps:
• Step 1: Press the “Power” button to turn on the TV
• Step 2: Press the “Menu” Button
• Step 3: Select “Set-Up”
• Step 4: Select “Cable”
• Step 5: Select “Auto Program/Auto Tune” then “OK”

RAM Cable TV Troubleshooting and FAQs

Our cable TV provider, Apogee, has created comprehensive FAQs and a knowledge base.  Link to the Apogee FAQs and troubleshooting website (Navigate to the bottom of the page)

If a cable TV issue persists, students should contact Apogee directly at 855-377-4165 or by email:  ctv-customerservice@apogee.us 

All resident students have network access available to them from their rooms. Students can find frequently asked questions, computer requirements, information on the laptop program, and other useful information at the Framingham State ITS website. If you have other questions, or have network problems, please call the Technology Resource Center at 508-215-5906

Mailboxes are located near the lobby in each residence hall. Mail is delivered Monday – Friday with the exception of holidays. Students are assigned box numbers within the first two weeks of the academic year. All mail addressed to residents should include the following information:

Students Name
Name Residence Hall – Room # Mailbox #
Framingham State University
100 State St., Box 9101
Framingham, MA 01701-9101

Although mailbox numbers are helpful to include on the address, mail received prior to move-in will be sorted and delivered in the first week.

The residence halls are not equipped with secured package storage. Residents may wish to make arrangements to personally receive items that do not fit into the resident’s mailbox. If a package is received at a residence hall, package slips are used to inform students about mail too large for their mailboxes. To retrieve this material, students must turn in the package slip, show their Framingham State identification card and sign for the package with the resident assistant on duty between 8:30-10:00 p.m. Residents should use caution when having packages of value shipped to the residence halls. If students choose to have packages (defined as any item which will not fit into the 55 mailbox) shipped to the residence halls, Framingham State staff is not responsible for loss of and/or damage to any such packages. Students can mail packages or letters at the Framingham Post Office in Trolley Square (across Route 9). In addition, a USPS mailbox is located in front of O’Connor Hall. Packages are not delivered to the residence halls on weekends. Residents are advised to have time-sensitive items shipped to their home since packages may not be available on weekends or after hours. Residents are strongly advised to notify those business subscriptions or individuals sending them mail of forwarding address prior to the end of each semester, or any time they complete a room change or vacate a hall. Mailboxes are used to deliver official campus mail. Students are expected to check their mailboxes daily. Concerns or problems with mail boxes or mail delivery should be reported to the area director.