Student Assistance Team (SAT)

The Student Assistance Team is not designed to respond to emergency or urgent situations.  If you need to report an imminent threat, emergency, or life-endangering situation please call University Police at 508-626-4911. 

To report a student of concern to the SAT please click here - Student Assistance Team Referral Form.

To report a bias related incident, please contact The Bias Education Response Team (B.E.R.T.) which provides the university with a comprehensive method for addressing incidents of bias that fall below the status of hate crime in an effort to continue to create a safe and welcoming environment for all. B.E.R.T. monitors any trends related to bias incidents, and develops proactive strategies to inform and educate the campus.

Dr. LaDonna Bridges, Associate Dean of Academic Success, 508-626-4906
Dr. Meg Nowak, Dean of Students, 508-626-4596

Student Assistance Team (SAT)
The SAT accepts referrals from any FSU community member who is concerned about classroom behavior, or the health or safety of a Framingham State University Student.
Once the concern is reported, the SAT will review the information and take appropriate action. The information you provide will be moved to the office or person who is most appropriate for managing the situation. Actions may include contacting the person making the referral, the referred student, or any others identified that may have relevant information.
SAT Mission
The mission of the Framingham State University Student Assistance Team is to identify and respond to students of concern in a coordinated manner in order to promote student safety, success, and community well-being. Specifically, the team provides a mechanism for various community stakeholders (e.g., faculty, staff, students) to share information and refer students who are identified as in need of additional support in conjunction with what is offered by existing offices in academic and/or co-curricular aspects of student life. The goal of the team is to arrange for such support through a process of assessment, collaboration, assistance, ongoing monitoring, and appropriate communication with the referral source.

What does the SAT do?

  • Provides consultation and support to members of the University Community who are aware of and report students of concern.
  • Responds to reports made of students in distress; gathers information to assess situations involving students of concern; engages reported students in a process to provide support, promote success, and modify any concerning behaviors.
  • Recommends appropriate intervention(s).
  • Connects University community members with available campus and community resources.
  • Monitors ongoing distress or behaviors of students of concern.
  • Communicates appropriately with referral sources for follow up on reported issues.

The SAT does not replace existing student conduct processes, classroom management, public safety responses, or other programs or services. SAT is not an emergency response team. Any emergency incident should be referred immediately to University Police at 508-626-4911.

Student Assistance Team Membership Core Team:

LaDonna Bridges, Co-Chair, Associate Dean of Academic Success
Meg Nowak Borrego, Co-Chair, Dean of Students
Benjamin Day, Director of FSU Counseling Center
Susan Dargan, Dean of Social and Behavioral Sciences & Education
John Hurley, Residence Life Area Director
Jay Hurtubise, Director of Community Standards
Kay Kastner, Coordinator of Student Support Initiatives, Dean of Students Office
Charles Sachs, Assistant Professor, Psychology
Open, Faculty Representative

When to be concerned
As a faculty or staff member who may have regular contact with students, you are in a good position to recognize when a student is in distress. A student's behavior, especially if it is inconsistent with your previous observations, could be a sign that the student is struggling and needs help.

Signs suggesting a student may be in distress


  • Not attending classes
  • Increased dependence on a faculty/staff member (e.g., making numerous appointments, hanging around your office or after class)
  • Excessive procrastination
  • Uncharacteristically poor school work
  • Inconsistent school work
  • Repeated requests for special consideration
  • Repeated confiding in faculty/staff about personal problems
  • Worrisome or unusually personal content presented verbally or in written assignments
  • Behavior that disrupts class
  • Complaints from other students about the student in question
  • Repeated lateness to class
  • Falling asleep in class 

Behavioral (what you observe):

  • Significant change in physical appearance (e.g., poor grooming or hygiene, excessive change in weight)
  • Excessive energy (e.g., loud tone of voice, high level of activity, rapid speech)
  • Inability to focus in a conversation or activity
  • Thinking or speech that is disorganized, difficult to follow, or aggressive
  • Strong mistrust of other people
  • Irritable, sad, or depressed mood
  • Inappropriate responses and/or display of intense emotion
  • Slurred speech, unsteady gate, or other indications of substance use (If concerned about immediate safety call University Police 508-626-4911)
  • Threatening to others (If concerned about immediate safety call University Police 508-626-4911)
  • Violent or aggressive outbursts (If concerned about immediate safety call University Police 508-626-4911)
  • Reference to suicide or homicide (verbally or in written communication; direct or indirect) – contact University Police at 508-626-4911 or the Counseling Center 508-626-4640 during business hours.

Student’s Experience (what is reported to you):