New Student and Family Programs

Welcome to New Student and Family Programs!

Welcome to the office of New Student and Family Programs! Whether you are a first-year student or a transfer student, our department exists to help your transition to Framingham State University. To begin your transition please view the NEW RAM page.  And when you are done with the New Ram Page, please be sure to check out our Incoming Student Resource Manual

Check out our social media pages to stay informed all year! You'll find our social media links below. Parents and family with questions regarding their first-year students should visit our FRAMily to Family Facebook page. This page is designed to make keeping up with your student and campus happenings much easier while answering important questions. If you'd like to follow our various departments on campus, check out FSU's Social Media Directory!

We are here to answer your questions about Orientation, Placement Testing, your FSU Foundations course, and so much more that relates to your first-year of college. Please note that we are currently not conducting Placement Testing.  We will keep you posted once we determine how to best move forward with Placement Testing for the Spring 2021 session.

New Student and Family Programs message about COVID-19

We hope that you, your family, and friends are safe and healthy.

COVID-19 has caused several shifts and changes globally, and on campus; New Student and Family Programs is no exception.

While our office remains operational Monday – Friday from 9:00am– 5:00pm, the methods of interaction have changed. Our staff members are working remotely, as we all adhere to social distancing recommendations.

If you call and get voicemail, please leave a detailed message and someone will return your call. You are also welcome to send emails to  Please be aware that we are not available for face to face interaction and this information may change as we work to serve your needs.

Getting Ready for the Start of the Spring 2021 Semester

Classes begin on Monday, January 25.  But so much has to happen before you begin.  And so much information has been shared with students that it can be overwhelming.  Use the information and links below to help you make some sense of the beginning of the new year and manage everything you need to know about starting the year.

Check your FSU email
Students must get in the habit of checking their FSU email account on a regular basis.  If you have not accessed your FSU email account yet, please do so as soon as possible.  This is how we will communicate with you about events and updates.  Professors will also communicate with you through your FSU email account.  To access your FSU email account, go to and select FSU Email in the drop down on the top left of the page.  It is imperative that you check your FSU email regularly.  If you have not logged into your email account, please check out the TechPrep letter to learn how to do that.

Moving into the Residence Halls
Move-in information for Spring 2021 will be emailed to students who have deposited to live on campus.

COVID-19 Testing

For those who are living, working, and/or studying on campus this semester, we are doing onboarding testing on Sunday 1/24 and Monday 1/25 from 9:00AM to 4:00PM both days. Please note that students are not permitted to attend on-campus classes until they have received a negative test result.

  • All resident students need to complete testing on January 24 or 25.
    • Quarantine in your room except to pick up meals until you receive your negative test result. You should not attend in-person courses during this time. 
  • Commuter students with classes on campus are also required to get tested on January 24 or 25.
    • Quarantining off-campus is advised and you should not attend classes in person until you receive your negative test result.
  • Faculty have been advised to be flexible with regard to in-person class attendance on January 25th, recognizing that some students will still be waiting for their test results.

Testing occurs every week on Monday from 12:00 p.m. to 4:00 p.m. and every Tuesday from 9:00 a.m. to 1:00 p.m.  To sign up for a testing appointment, log into the Medicat site and click on Appointments.  Use your FSU username and password.  Watch these two videos to learn how easy the testing process is:
Walk Through
Taking the Test

Sign the FSU Student Community Health Commitment
All students coming to campus are required to sign the FSU Student Community Health Commitment  to help mitigate the spread of COVID-19 on our campus. This agreement emphasizes each student’s role in actively protecting the health and safety of every member of our campus and local communities.

Upload Your Photo for your University ID
Whether you are living on campus or not, you will need a University ID. Students will be emailed with instructions.

What to expect in the University Dining Facilities
Dining on campus looks very different due to social distancing restrictions.  Please view this video to learn about the procedures that all will need to follow.

Until all onboarding COVID test results are processed the Dining Commons will be offering Mobile Ordering services only. We anticipate opening for normal service on Tuesday, January 26th. If you haven't already, please download the Transact Mobile Ordering App and sign in before you arrive on campus. Download: iOS | Android

Video Instructions for using Mobile App | PDF Instructions for using our mobile ordering app.

 Move-In Hours of Operation:

Saturday, January 23rd:

Dining Commons (Mobile Ordering Only)

  • Dinner: 4:30 pm - 7 pm

Sunday, January 24th:*

Dining Commons (Mobile Ordering Only)

  • Brunch: 10:30 am - 2:30 pm
  • Dinner: 4:30 pm - 7 pm

*Meal Plans begin. Please make sure you bring your student ID with you to pick up your meal.

All other locations will be closed.

  • The Annex (Back/Ramp) Entrance to the Dining Commons will not be open this semester. Please enter the Dining Commons through the main check-in entrance. You can access this entrance by entering the McCarthy Center through the front lobby doors on the 3rd floor or the doors across from Metamorphosis on the second floor.
  • Place your order ahead for easy pickup on Transact Mobile Ordering App. Download: iOSAndroid
  • Once all onboarding COVID test results are processed, reservations will be required to dine-in. Make your reservation here:
  1. Adhere to all physical distancing guidelines set by the university by maintaining at least 6 feet between you and the guest ahead of you. 
  2. Wearing a face covering in all our locations as policy states inFSU’s Face Covering Standard. Those without masks will not be admitted into our dining locations.
  3. We are not accepting cash at any of our locations until further notice. Be prepared to pay with your Meal Swipe, Dining Dollars, Ram Cash, Credit, Debit, Google Pay, Apple Pay, or Samsung Pay. 
  4. Look for and adhere to directional, queuing, and mobile order pick-up signage at all dining locations.
  5. Tables and chairs will be limited to adhere to physical distancing guidelines, due to this there is a 25-minute seating limit per guest in all locations.
  6. If you are making a selection from one of our packaged goods displays, please only touch your final selection.  

Learning about the Remote Learning Resources available to students
The majority of classes will be held remotely this semester, which means that they will held at the same time as if they were face-to-face, on-campus.  To learn about the Remote Environment, make sure you check out our Remote Learning Resources webpage and the recording of the Remote Learning Orientation to prepare for your first class.  You can find it on Blackboard ( -> My Courses- Blackboard 101 for Students -> on the left side of the screen, click on Black and Gold Beginnings Orientation Recording.

How to Find Books
Once you have registered for your courses, you will be able to find your books on the Campus Store website. Then select Textbooks at the top of the site and then enter in your 9-digit Student ID that begins with a "3."  Please keep in mind that if you purchase books that come in "packages" or shrink  wrapped, don't open the package until you are sure you will be keeping the books, which will most likely be determined on the first day of classes.

Let us know if you have questions!

Ben Trapanick
Director of New Student and Family Programs
O'Connor Hall 106
Arielle Joy (AJ) Brent
Assistant Director/Orientation Coordinator
O'Connor Hall 102